Dear Sir or Madam
My wife ordered a school bag for me some 09 years ago. It is a 4 divider case, without the strap.
It started tearing last year, and I returned it to Earthbound in Centurion. I paid R40 postage and I received the repaired schoolcase back yesterday.
It looks amazing! I could not believe my eyes when I saw that you not only repaired the tears, but also gave the case a “make-over”.
I have not experienced this quality of after-sale product service in my life.
Thank you so much, I am proud when I carry my bag around