Letters

Dear Sir or Madam

My wife ordered a school bag for me some 09 years ago. It is a 4 divider case, without the strap.

It started tearing last year, and I returned it to Earthbound in Centurion. I paid R40 postage and I received the repaired schoolcase back yesterday.

It looks amazing! I could not believe my eyes when I saw that you not only repaired the tears, but also gave the case a “make-over”.

I have not experienced this quality of after-sale product service in my life.

Thank you so much, I am proud when I carry my bag around

Pieter Jacobs

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